For ages 21+

wicket71 Responsible Gaming

Entertainment is enjoyable only when it stays in control. wicket71 believes it is our responsibility to provide a safe environment to play in — and your awareness is the most important part of that responsibility.

For persons aged 21 and above only

Why Responsible Gaming Matters

Online betting and casino games are a familiar form of entertainment for many people in Bangladesh. However, this entertainment carries certain risks — especially when playing is driven by emotion rather than done regularly and in moderation. wicket71 always wants its users to play with awareness and within set limits, so it remains a source of enjoyment rather than stress.

Our Terms and Conditions clearly state that this platform is for persons aged 21 and above only. Age verification is a mandatory step on our part, because gambling at an immature age is harmful both mentally and financially.

Always keep your gaming funds separate — this is not a source of income, but a fixed budget for entertainment. Let go of the idea of recovering losses through betting or casino play; there is no guarantee of winning in any session, and trying to recover losses only increases the risk of losing more. Read our FAQ for answers to common questions about deposits, withdrawals, and games.

wicket71 never wants any player to run into trouble. That is why we provide various self-control tools that you can use at any time. To learn more about how we keep your information and privacy secure, see our Privacy Policy.

Our Self-Control Tools

Session Time Limit

Set a fixed duration for each gaming session. When the time is up, the platform will automatically notify you.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once this limit is reached, no further deposits will be possible.

Self-Exclusion

Close your account completely for a set period — from seven days up to an extended term. Simply contact support to activate it.

Loss Limit

Set a maximum amount you can lose in a single session or over a given period. When the limit is reached, that session ends automatically.

Take a Break

If you want to step away from gaming for a while, let support know. A cooldown of 24 hours up to 30 days can be set.

Reality Reminder

Automated messages will be sent at set intervals to remind you how long you have been playing and your total spend so far.

To use these tools or for any other issue, contact wicket71's 24/7 live chat or email support.

Recognise the Warning Signs

Check the signs below against yourself to understand whether your gaming habits are becoming a problem.

Chasing Losses

Placing larger bets after a loss with the thought of "winning it back next time" — this is one of the main warning signs.

Disrupted Sleep and Daily Routine

Sleeping less because of gaming, or being unable to focus on family, work, or studies.

Financial Pressure

Betting with money set aside for essential expenses or borrowed funds, or lying to family about gaming costs.

Restlessness When Not Playing

Feeling restless, irritable, or angry when unable to play — and feeling normal again only once play resumes.

Unable to Stick to Set Limits

You made a decision yourself but have broken it repeatedly — this is a sign of losing control.

Playing in Secret

Hiding your gaming from family or close ones, or denying it altogether.

Some Tips for Safe Gaming

With a little awareness, betting and gaming can be an enjoyable experience. Follow the habits below.

Before each session, set a fixed time and budget and stick to those limits.
Think of gaming as an entertainment expense, not a way to earn money.
Avoid playing when you are angry, sad, or under stress.
Never place bets while under the influence of drugs or alcohol.
If you lose, stop calmly — trying to recover losses risks losing even more.
Rest, spend time with family and friends, and give attention to other interests too.
Review your gaming history regularly — if patterns change, take notice.

Ways to Get Help

If you feel there is a problem, seek help rather than trying to deal with it alone — that takes courage, not weakness.

wicket71 Live Chat Support

At any time, day or night, reach our 24/7 live chat support in Bangla or English. Our team will help you set up self-exclusion or deposit limits.

Email support

Support is also available by email alongside live chat. Send any responsible gaming request by email and our team will respond promptly.

Family and Professional Advice

Talk to someone close to you. If needed, seek help from a professional mental health counsellor — gaming addiction is a recognised condition and can be overcome with the right support.

wicket71's Commitment

wicket71 is committed to creating a safe and transparent environment for players in Bangladesh. Minors cannot open an account on our platform — age verification applies to every new account.

If we detect suspicious behaviour, we proactively reach out to that account and suggest a temporary break if needed. If a player requests self-exclusion, it is activated without delay, and no promotional messages are sent during the exclusion period.

To learn more about us and understand wicket71's values and approach, read our About Us page.

Remember: responsible gaming not only protects your finances — it also protects your mental wellbeing and that of your family.

Frequently Asked Questions

Contact wicket71's 24/7 live chat or email support and let us know how long you want the self-exclusion to last. Our team will suspend your account promptly. During the exclusion period, you will not receive any promotional messages or offers.

Requests to lower a limit take effect immediately. Requests to raise a limit are subject to a waiting period — this ensures the decision is not made in haste.

Raise the matter with them directly and with empathy. Express your concern without blaming them, and suggest professional counselling. If needed, you can contact wicket71 support and request that limits be placed on that person's account — we will help as best we can.

No. Age verification is mandatory for all new accounts at wicket71. If someone under 21 tries to register, the account will not be created. If verification details do not match or are incomplete, deposits and withdrawals will be blocked.

No — once the period ends, the account does not reactivate automatically. You must contact support yourself to request reactivation. A mandatory 72-hour cooling-off period applies so you can think the decision through carefully.

If you find yourself spending beyond your set budget, feeling the urge to play more after a loss, hiding it from loved ones, or feeling anxious about your gaming — it is time to seek support. Check the "Warning Signs" section above and consider speaking to a professional counsellor if needed.