wicket71 Terms and Conditions

Introduction and Acceptance

These terms and conditions (referred to hereafter as "Terms") apply to the wicket71 platform and all its services. By visiting the wicket71 website, opening an account, or using any service, you are automatically considered to have accepted these Terms.

wicket71 reserves the right to change these Terms at any time. If you continue using the platform after updated Terms are published, you will be considered to have accepted the revised Terms as well. We therefore recommend checking this page regularly.

For more details about wicket71, our goals and a description of our services, visit our About Us page.

Eligibility and Age Limit

The following eligibility requirements are mandatory for registration and use of services at wicket71:

• The applicant must be 21 years of age or older.
• A person may open only one account. If multiple accounts belonging to the same person are found, all accounts may be suspended.
• Information provided at the time of registration must be true, accurate and up to date.
• Residents of areas where online gaming or betting is prohibited under local law may not use wicket71.

Account Registration and Security

When opening an account at wicket71, you must provide your correct name, mobile number and other required information. If any false or misleading information is found in the details provided, the account may be cancelled.

3.1 Protecting Login Credentials

It is your responsibility to keep your username and password completely confidential. This information must not be shared with anyone else. You are solely responsible for all activity carried out on your account.

3.2 Account Verification

To ensure security, wicket71 may request documents for identity verification at any time. If documents are not provided within the specified time, the account may be temporarily suspended and the withdrawal process may be delayed.

3.3 Account Closure

wicket71 reserves the right to suspend or close any account without prior notice where there is reasonable cause, particularly in cases of suspected fraud or breach of these Terms.

Deposits and Withdrawals

wicket71 accepts bKash, Nagad, Rocket and Upay for deposits and withdrawals. The minimum deposit is ৳300 and the minimum withdrawal is ৳1,000.

4.1 Deposits

• The minimum deposit amount for each payment method is ৳300.
• Deposits must be made only from a payment account registered in the account holder's own name.
• Funds sent through a third party are not accepted and such transactions may be cancelled.

4.2 Withdrawals

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are generally completed within 1 hour.
• Account verification must be completed before a withdrawal can be processed.
• Withdrawals may be temporarily held if active bonus wagering requirements have not been met.

4.3 Suspicious Transactions

If any transaction appears unusual or suspicious, wicket71 reserves the right to review it and, if necessary, place it on hold. In such situations, the user may be asked to provide supporting documents.

Bonuses and Promotions

wicket71 offers bonuses and promotional offers from time to time. Each bonus has its own terms, which should be read carefully before claiming the bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: on a ৳1,000 deposit you receive a ৳1,000 bonus, making the total balance ৳2,000, and you must wager ৳1,000 × 20 = ৳20,000 before withdrawing.

5.2 General Bonus Terms

• Each bonus may be used only once per user.
• Bonus funds cannot be withdrawn directly; the specified wagering requirements must be completed first.
• If a withdrawal is made before wagering requirements are met, the bonus may be cancelled.
• If an attempt is made to claim bonus benefits using multiple accounts, both accounts may be closed.
• wicket71 reserves the right to change or cancel any promotional offer at any time.

5.3 Wagering Calculation

Not all games contribute equally toward wagering requirements. For a specific bonus, the contribution percentage of each game will be stated in the relevant offer's details.

Sports Betting and Casino

wicket71 offers betting on cricket, football and various other sports, as well as a live casino service. The following terms apply to the use of these services.

6.1 Betting Rules

• Bet acceptance and settlement will be carried out in accordance with wicket71's own rules.
• For live bets placed after a match has started, odds may change at any time.
• If a bet is accepted at incorrect odds due to a technical error, wicket71 reserves the right to cancel that bet.
• If a match is cancelled or abandoned, the bet amount will be refunded, unless the relevant rules state otherwise.

6.2 Slots and Casino Games

Slots and casino games are operated by third-party software providers. Information on RTP and gameplay is entirely dependent on data provided by the respective provider.

6.3 Technical Issues

If a game is interrupted mid-session due to a lost internet connection or any other technical reason, wicket71 will make its decision based on server logs. wicket71 bears no responsibility for any error on the part of the provider.

Prohibited Activities

The following activities are strictly prohibited on the wicket71 platform:

• Using another person's account or giving another person access to your own account.
• Abusing bonus benefits or engaging in bonus arbitrage.
• Placing bets using automated software, bots or any other technical advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Behaving disrespectfully toward wicket71 staff or other users.
• Attempting to breach the platform's security systems.

Involvement in any of the prohibited activities listed above may result in permanent account closure and forfeiture of funds.

Responsible Gaming

wicket71 believes that gaming is enjoyable only when done in a controlled manner. We are mindful of our users' wellbeing and financial safety.

Users can set their own deposit limits, session time limits and, if needed, use the self-exclusion feature. To avoid gaming-related problems and for support, please read our Responsible Gaming Guidelines in full.

• Play for entertainment, not as a source of income.
• Do not invest money beyond what you can afford.
• Avoid placing bet after bet to try to recover financial losses.

Privacy and Data Protection

wicket71 places the highest importance on protecting users' personal data. Your information is kept secure through SSL encryption and modern security measures.

For a detailed description of how wicket71 collects, stores and uses your information, please read our Privacy Policy. It also provides a clear explanation of our cookie policy and the sharing of information with third parties.

Your data is never sold to third parties. However, information may be shared with the relevant authorities where required by legal obligation or to prevent fraud.

Customer Support and Complaints

wicket71 provides customer support in Bengali and English via live chat and email, 7 days a week, 24 hours a day. If you have any issue or complaint, please contact us via live chat first.

10.1 Complaints Process

• After a complaint is submitted, some time may be needed for review.
• For significant financial complaints, please contact us by email with the relevant supporting documents.
• wicket71's decision will be considered final and binding unless a clear error is proven.

10.2 General Enquiries

For general questions, visit our FAQ section — there you will find answers to the most frequently asked questions about deposits, withdrawals, bonuses and accounts.

Limitation of Liability

wicket71 strives to keep its services uninterrupted, however wicket71 will bear no liability in the following cases:

• If the service is disrupted due to a lost internet connection or any other external cause.
• For problems arising from errors in third-party software or payment providers.
• If account credentials are compromised due to the user's own carelessness.
• If the service must be suspended due to unforeseen circumstances or government directives.

wicket71 will not be liable for indirect or consequential losses under any circumstances.

Changes to Terms and Termination

wicket71 may partially or fully revise these Terms at any time. Where possible, advance notice of any changes will be given, however this may not be possible in urgent situations.

If you do not agree with the revised Terms, you may request that your account be closed. Even after account closure, the Terms applicable to all previously completed transactions will remain in effect.

12.1 Applicable Law

These Terms will be interpreted in accordance with applicable laws and regulations. Any disputes will be resolved by following the relevant legal process.